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Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, who are living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Maklum Balas dan Aduan Di Aged Care Ambassadors, kami berusaha untuk memberikan perkhidmatan yang terbaik. Kami juga mengambil maklum balas dan aduan dengan sangat serius dan sentiasa dialu-alukan untuk mendengar pendapat dan maklum balas anda untuk memastikan kami dapat terus memberikan penjagaan yang terbaik. Bagaimana anda boleh menghantar maklum balas Hubungi kami 0412392340 Isnin hingga Jumaat 8 pagi hingga 4 petang Lengkap dalam talian Hantar borang dalam talian Email kami info@agedcareambassadors.com.au Maklum Balas dan Siasatan Aduan *Details of my compliment, complaint or feedback *Your first name Your date of birth Enter Your Phone Number *Your surname Enter Your Email Address Send Message Thank You for Reaching Out! Jika melengkapkan bagi pihak pelanggan Aged Care Ambassadors, sila lengkapkan ruangan di bawah: *Your first name *Your surname Your date of birth Send Message Thank You for Reaching Out!

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Aged Care Ambassadors Kami percaya hubungan yang kukuh adalah kunci. Duta Penjagaan Orang Tua menyokong orang ramai dalam menjalani kehidupan yang berjaya, terlibat dan bermakna dalam komuniti dan di rumah. Kami menawarkan Perkhidmatan Penjagaan Warga Emas yang komprehensif, memastikan akses kepada sokongan dalam rumah untuk membantu individu kekal berhubung dan kekal di mana hati mereka berada. Getting Started Mengapa menggunakan Aged Care Ambassadors? Kami percaya akan kepentingan hubungan dengan orang ramai. Pernahkah anda mendengar tentang Zon Biru? Ini adalah kawasan geografi di mana orang ramai menjalani kehidupan yang sangat panjang dan sihat. Faktor utama termasuk gaya hidup, diet, kesihatan fizikal, persekitaran, hubungan sosial dan tujuan. Sebagai sebuah organisasi yang diasaskan dan dimiliki oleh bekas veteran, kami memahami kepentingan hubungan dan kekitaan. Kami berdedikasi untuk memastikan anda menerima sokongan dan penjagaan bermakna yang diperlukan untuk menjalani kehidupan terbaik anda. Pakej Penjagaan Rumah Home Care Packages are designed to make home care accessible for older Australians, emp. The government-funded program empowers eligible older Australians, empowering them to continue living at home independently. The government funded program offers a variety of services tailored to your assessment needs. If you are over the age of 65 years and require additional support at home, you can apply for a Home Care Package by requesting an assessment through the government body My Aged Care, either by calling them at 1800 200 422 or applying online. What services can I get? Bathing, hygiene and grooming Nursing Podiatry, physiotherapy, and other therapies Meals and food preparation Help with impairments or continence Cleaning, laundry, and other chores Home or garden maintenance Changes to my home Aids to stay independent Transport Social outings, groups and visitors Day/overnight respite If you think you only need a low level of support – perhaps only one or two services you may not need a Home Care Package. You may be more suited for help at home through the Commonwealth Home Support Program. For further information please visit myagedcare.gov.au website directly. Perkhidmatan Kami Rangkaian perkhidmatan kami dibangunkan untuk memenuhi keperluan dan pilihan individu anda. Diservis oleh pasukan pakar, bercakap dengan salah seorang ahli pasukan kami yang mesra untuk mengetahui lebih lanjut tentang cara kami boleh membantu anda. Administration tasks Cleaning Activities in the community Companionship Gardening Staying Active Meal Preparation and Shopping Medication Management Personal Assistance Show More Fee Schedule Please feel free to download our fee schedule, learn what sets us apart, and access additional information. Download Pasukan di Aged Care Ambassadors menyediakan sokongan sosial yang luar biasa, pentadbiran, membeli-belah makanan dan semua sokongan isi rumah yang lain. Mereka boleh dipercayai, mesra dan boleh dipercayai, memastikan saya menerima penjagaan dan sokongan tahap tertinggi. Valma T - Pacific Paradise, Sunshine Coast Sedia untuk menyambung? Hubungi Duta Penjagaan Warga Emas hari ini untuk memulakan perjalanan bermakna anda bagi sokongan penjagaan warga emas. Getting Started

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Buat rujukan Hubungi Duta Penjagaan Warga Emas hari ini untuk memulakan perjalanan bermakna anda bagi sokongan penjagaan warga emas. nama pertama* nama keluarga* E-mel* telefon Nama organisasi* Tajuk kerja Nama pelanggan* Nombor telefon pelanggan* Poskod Ahli Alamat pelanggan Jenis sokongan Sila pilih Maklumat tambahan Sila berikan maklumat tambahan tentang sokongan yang diperlukan. Multi choice Option 1 Option 2 Mohon Rather talk to someone? Hubungi kami di 0435 615 132

About Us Finding Inspiration in Every Turn This is your About Page. This space is a great opportunity to give a full background on who you are, what you do and what your website has to offer. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. Our Story Every website has a story, and your visitors want to hear yours. This space is a great opportunity to give a full background on who you are, what your team does, and what your site has to offer. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. If you’re a business, talk about how you started and share your professional journey. Explain your core values, your commitment to customers, and how you stand out from the crowd. Add a photo, gallery, or video for even more engagement. Meet The Team Don Francis Founder & CEO Ashley Jones Tech Lead Tess Brown Office Manager Lisa Rose Product Manager Kevin Nye HR Lead Alex Young Customer Support Lead Our Clients

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Kebolehcapaian Accessibility statement for agedcareambassadors.com.au This accessibility statement applies to agedcareambassadors.com.au . This website is run by Aged Care Ambassadors. We want as many people as possible to be able to use this website. For example, that means you should be able to: change colours, contrast levels, and fonts zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver) We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability. How accessible is this website is We know some parts of this website are not fully accessible: the text will not reflow in a single column when you change the size of the browser window you cannot modify the line height or spacing of the text most older PDF documents are not fully accessible to screen reader software live video streams do not have captions some of our online forms are difficult to navigate using just a keyboard you cannot skip to the main content when using a screen reader there’s a limit to how far you can magnify the map on our ‘Contact Us page. Feedback and contact information If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille: email info@agedcareambassadors.com.au We’ll consider your request and get back to you in 7 working days. Reporting accessibility problems with this website We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: info@agedcareambassadors.com.au Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re unhappy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). Technical information about this website’s accessibility Aged Care Ambassadors is committed to making its website accessible, by the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website complies with the Web Content Accessibility Guidelines version 2.1 AA standard. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Non-compliance with the accessibility regulations Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by July 2024. When we publish new content we’ll make sure our use of images meets accessibility standards. Navigation and accessing information There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content. Users can’t change text size without some of the content overlapping. Disproportionate burden This statement was prepared on [31/06/24]. It was last reviewed on [29/07/24]. This website was last tested on [07/08/24]. The test was carried out by [agedcareambassadors.com.au]. We used this approach to decide on a sample of pages to test agedcareambassadors.com.au

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. biskut pengenalan Selamat datang ke tapak A ged Care Ambassadors . Dasar Kuki ini menerangkan apa itu kuki, cara kami menggunakannya dan pilihan anda mengenai penggunaannya. Dengan terus menggunakan tapak web kami, anda membenarkan penggunaan kuki kami oleh dasar ini. Apa itu Cookies? Kuki ialah fail teks kecil yang disimpan pada peranti anda (komputer, telefon pintar, tablet) apabila anda melawati tapak web. Mereka membantu tapak web mengingati maklumat tentang lawatan anda, menjadikan tapak itu lebih berguna kepada anda. Kuki boleh menjadi kuki "berterusan" atau "sesi". Kuki berterusan kekal pada peranti anda untuk tempoh yang ditetapkan atau sehingga anda memadamkannya, manakala kuki sesi dipadamkan apabila anda menutup penyemak imbas anda. Cara Kami Menggunakan Kuki Aged Care Ambassadors menggunakan kuki untuk meningkatkan pengalaman anda di laman web kami. Kuki membantu kami memahami cara anda menggunakan tapak kami dan membolehkan kami meningkatkan perkhidmatan kami. Jenis kuki yang kami gunakan termasuk: Kuki Penting: Kuki ini diperlukan untuk tapak web berfungsi dengan betul. Ia membolehkan anda menavigasi tapak kami dan menggunakan ciri-cirinya, seperti mengakses kawasan selamat. Kuki Prestasi: Kuki ini mengumpul maklumat tentang cara anda menggunakan tapak web kami, seperti halaman yang paling kerap anda lawati. Data ini membantu kami meningkatkan kefungsian tapak web dan pengalaman pengguna. Kuki Fungsian: Kuki ini membenarkan tapak web mengingati pilihan yang anda buat, seperti pilihan bahasa anda atau wilayah yang anda berada, memberikan pengalaman yang lebih diperibadikan. Kuki Analitis: Kami menggunakan kuki ini untuk mengumpulkan maklumat statistik tentang pelawat kami. Data ini membantu kami memahami cara pengguna berinteraksi dengan tapak kami dan tempat kami boleh membuat penambahbaikan. Kuki Pihak Ketiga Kami juga boleh menggunakan kuki pihak ketiga yang disediakan oleh rakan kongsi yang dipercayai. Kuki ini digunakan untuk tujuan analitikal untuk menjejak dan mengukur penggunaan tapak kami, memastikan kami boleh terus menghasilkan kandungan yang menarik. Kuki pihak ketiga adalah tertakluk kepada dasar privasi pembekal masing-masing. Mengurus Kuki Anda mempunyai hak untuk menerima atau menolak kuki. Kebanyakan pelayar web menerima kuki secara automatik, tetapi anda biasanya boleh mengubah suai tetapan penyemak imbas anda untuk menolak kuki jika anda mahu. Sila ambil perhatian bahawa melumpuhkan kuki boleh menjejaskan kefungsian tapak web kami dan keupayaan anda untuk menggunakan ciri tertentu. Perubahan kepada Dasar Ini Kami mungkin mengemas kini Dasar Kuki ini dari semasa ke semasa untuk mencerminkan perubahan dalam amalan kami atau atas sebab operasi, undang-undang atau peraturan yang lain. Kami menggalakkan anda menyemak dasar ini secara berkala untuk kekal dimaklumkan tentang penggunaan kuki kami. Hubungi Kami Jika anda mempunyai sebarang soalan atau kebimbangan mengenai Dasar Kuki kami, sila hubungi kami di: Duta Penjagaan Orang Tua E-mel: info@agedcareambassadors.com.au Telefon: 0412392340 Alamat: Unit 3/12 Grebe St, Pantai Peregian QLD 4573 Terima kasih kerana melawat Duta Penjagaan Warga Tua. Privasi anda adalah penting bagi kami, dan kami komited untuk melindungi maklumat peribadi anda sambil memberikan anda pengalaman dalam talian yang berharga.

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Dasar Privasi I. Introduction Aged Care Ambassadors Pty Ltd is dedicated to promoting a culture of integrity and accountability, where our team upholds the highest standards of governance and ethical conduct, and feels empowered to safely raise concerns. We acknowledge that those who have a work, service, or client relationship with Aged Care Ambassadors or its business are often the first to recognize when something may be amiss. AGED CARE AMBASSADOR WHISTLEBLOWING POLICY Aged Care Ambassadors encourages the reporting of all suspected misconduct and is committed to ensuring that whistle-blowers are protected and supported throughout the process. II. Persons eligible for making a disclosure: This policy applies to all current or former directors, officers, employees, volunteers, or individuals with a connection to Aged Care Ambassadors, including contractors, consultants, suppliers, auditors, or relatives and dependents of these individuals or their spouses. III. Matters which can be reported: Disclosures are encouraged when there are reasonable grounds to suspect that Aged Care Ambassadors has engaged in conduct that: is dishonest, fraudulent, or corrupt; is unethical, misleading, or deceptive, such as acting dishonestly, altering records, or making false entries in books and records; involves questionable accounting practices or deliberate breaches of Aged Care Ambassadors' policies; is potentially harmful to Aged Care Ambassadors, such as maladministration or significant waste of resources; IV. How to make a disclosure Your disclosure will be handled by the assessment and investigation process outlined in the Aged Care Ambassadors Whistleblowing Policy. This policy can be accessed through the client's Brevity Software system or our office. When disclosures are made under the policy, protections such as confidentiality, anonymity, and safeguards against retaliation or detriment will apply. A disclosure can be made to Aged Care Ambassadors Pty Ltd can be made through any of the following means: Aged Care Ambassadors Disclosure Form Email: info@agedcareambassadors.com.au Telephone: 07 5449 1602 The Cooloola Centre Level 2, Suite 20 97 Poinciana Ave, Tewantin QLD 4565

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. penetapan harga Penjagaan yang sangat baik dan ketenangan fikiran Support Steps Penjagaan dan Harga What sets us apart Your Care, Your Way: Services & Fee Guide Download our brochure Terma dan syarat Berkuatkuasa 1 Julai 2024 Perkhidmatan adalah Bebas GST Masa perkhidmatan minimum ialah 30 minit, diikuti dengan kenaikan 15 minit selepas itu. Perkhidmatan Penjagaan Langsung selama 30 minit dikenakan bayaran sebanyak 65% daripada kadar setiap jam Tidur semalaman: Perkhidmatan semalaman 12 jam dari 6 petang hingga 6 pagi dan termasuk penjagaan aktif dari 6 petang hingga 10 malam dan tempoh tidak aktif dari 10 malam hingga 6 pagi. Sehingga 2 jam penjagaan boleh diberikan semasa tempoh tidak aktif jika perlu. Download our fee schedule Sedia untuk menyambung? Hubungi Duta Penjagaan Warga Emas hari ini untuk memulakan perjalanan bermakna anda bagi sokongan penjagaan warga emas. Mulakan

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, who are living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Soalan lazim S. Untuk apa saya boleh menggunakan Pakej Penjagaan Rumah saya? Pakej Penjagaan Rumah boleh digunakan untuk pelbagai perkhidmatan seperti pembersihan, perkhidmatan kejururawatan dan sokongan sosial. Anda boleh mengetahui lebih lanjut tentang apa yang dilindungi oleh Pakej Penjagaan Rumah anda dengan melawati Penjagaan Umur saya di www.myagedcare.gov.au S. Bagaimanakah cara saya memohon? you can apply for a home care package you will need to register with My Aged Care by calling 1800 200 422 or registering online. S. Adakah saya perlu membuat penilaian pendapatan untuk mendapatkan Pakej Penjagaan Rumah? Yes, the Aged Care Assessment Team (ACAT) will conduct a In Home Assessment to determine your eligibility and level of care. S. Apakah yang tidak dilindungi oleh Pakej Penjagaan Rumah? Home Care Packages do cover a wide range of services, however, some services are not covered on a home care package. Some examples of ineligible services are: paying for a mortgage or home, travel and holidays, services covered by Medicare, medication, home modifications that are outside your care requirements and entertainment activities. S. Bagaimanakah Pakej Penjagaan Rumah berfungsi? Pakej Penjagaan Di Rumah ialah kumpulan dana Kerajaan Persekutuan yang diperuntukkan kepada warga Australia yang lebih tua yang mungkin memerlukan penjagaan tambahan di rumah. S. Bagaimanakah saya tahu berapa banyak pembiayaan yang saya ada? Funding is determined by your Home Care Package Level which you will be assigned after your assessment. Levels range from 1-4 and funding is allocated based on the level of care required. S. Adakah saya layak mendapat Pakej Penjagaan Rumah? Anda boleh menerima Pakej Penjagaan di Rumah jika anda memerlukan bantuan sekali-sekala dengan tugas harian, anda berumur 65 tahun ke atas (50 tahun ke atas untuk Orang Asli atau Penduduk Pulau Selat Torres) dan mempunyai kad Medicare. Sedia untuk menyambung? Hubungi Duta Penjagaan Warga Emas hari ini untuk memulakan perjalanan bermakna anda bagi sokongan penjagaan warga emas. Mulakan

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Pakej Penjagaan Ketenangan Fikiran Pakej Penjagaan di Rumah ialah cara terbaik untuk mengekalkan kemerdekaan dan menikmati ketenangan fikiran. Pakej ini menyediakan dana yang boleh digunakan untuk bantuan harian seperti pembersihan, berkebun dan penjagaan diri. Mereka juga menawarkan sokongan komuniti, termasuk pengangkutan dan perkhidmatan sosial. Jika anda berumur lebih dari 65 tahun (atau 50 tahun untuk Orang Asli atau Penduduk Pulau Selat Torres), memerlukan sedikit bantuan dengan tugas harian dan mempunyai kad Medicare, anda boleh memohon Pakej Penjagaan Rumah. Lihat Pakej Permohonan adalah mudah Untuk melihat sama ada anda layak mendapat sokongan penjagaan ikut 4 langkah mudah kami. 01 Hubungi My Aged Care di 1800 200 422 Hubungi kami, untuk Penilaian komprehensif, yang dilengkapkan oleh Pasukan Penilaian Penjagaan Warga Emas / Perkhidmatan (ACAT / ACAS). Pastikan anda mempunyai kad Medicare anda. Jika anda memanggil bagi pihak seseorang, mereka perlu bersama anda untuk memberikan persetujuan lisan mereka sebelum anda boleh bercakap bagi pihak mereka. 02 Lengkapkan Penilaian Komprehensif. An ACAT Assessor will visit you in your home and run through a range of questions to help them understand your current situation. It’s a great idea to be prepared for these questions – write down a list of all the things that you are struggling with and finding difficult. Don’t try and put on your “best face”, talk honestly about your needs so that you can get the help you deserve. Additionally, if you receive informal support, for example, from family members, write down what you wouldn’t be able to do if they weren’t there to help you. 03 Anda akan menerima surat daripada My Aged Care dengan keputusan Penilaian anda. Selepas penilaian menyeluruh, tahap pembiayaan untuk pakej anda akan ditentukan. Pakej diperuntukkan berdasarkan sistem keutamaan negara. Anda akan dimaklumkan tentang tahap pembiayaan anda melalui surat dalam mel. Perlu diingat bahawa pembiayaan boleh mengambil masa 3-6 bulan untuk datang. Anda juga mungkin telah diluluskan untuk Rehat Kediaman, atau Rumah Penjagaan Orang Tua – anda tidak perlu menggunakan perkhidmatan ini, tetapi perkhidmatan ini tersedia jika anda memerlukannya. Jika anda memerlukan penjagaan segera, tanya My Aged Care tentang subsidi kerajaan lain yang boleh anda akses semasa anda menunggu. 04 Tunggu Tugasan! Jika anda diluluskan untuk Pakej Penjagaan Rumah, langkah terakhir ialah menunggu pembiayaan anda diberikan kepada anda. Masa menunggu ini boleh menjadi agak lama, terutamanya jika anda telah diluluskan untuk Pakej tahap 3 atau 4. Setelah ditugaskan, anda akan menerima surat daripada penjagaan Umur Saya yang menasihati anda tentang perkara ini. Di dalam surat ini terdapat kod rujukan unik anda, yang pembekal pilihan anda perlukan untuk memulakan perkhidmatan. Tahap Pakej Penjagaan Tahap 1 Pakej Keperluan penjagaan peringkat asas. lebih kurang $10,589 Tahap 2 Pakej Low level care needs lebih kurang $18,622 Tahap 3 Pakej Banyak bantuan. lebih kurang $40,530 Tahap 4 Pakej Penjagaan yang berdedikasi. lebih kurang $61,440 Changes to the Aged Care Sector The Australian Government is updating aged care services: From 1 July 2025: The New Support at Home Program will replace the Home Care Packages and Short-Term Restorative Care Programme. From 1 July 2027 (at earliest): Commonwealth Home Support Programme transitions to the new program Sedia untuk menyambung? Hubungi Duta Penjagaan Warga Emas hari ini untuk memulakan perjalanan bermakna anda bagi sokongan penjagaan warga emas. Mulakan

Aged Care Ambassadors approach is rooted in compassion, ensuring every interaction honors each individual's unique needs. Everyone has distinct preferences and requirements, so we tailor our services accordingly to create a supportive and nurturing environment. By emphasizing holistic care, we aim to enhance our clients' quality of life with physical, emotional, and social support, helping them live with dignity and independence. Perkhidmatan Kami Pasukan tempatan dan mesra kami boleh memberi anda sokongan berikut Pendekatan kami berakar umbi dalam belas kasihan, memastikan setiap interaksi menghormati keperluan unik setiap individu. Kami menyedari bahawa setiap orang mempunyai keutamaan dan keperluan yang berbeza, jadi kami menyesuaikan perkhidmatan kami dengan sewajarnya untuk mewujudkan persekitaran yang menyokong dan memupuk. Dengan menekankan penjagaan holistik, kami berhasrat untuk meningkatkan kualiti hidup pelanggan kami dengan sokongan fizikal, emosi dan sosial, membantu mereka hidup dengan bermaruah dan berdikari. Ketik pada perkhidmatan di bawah untuk mengetahui lebih lanjut. Laundry Cleaning and Domestic Duties Administration Community Involvement Companionship Gardening Staying Active Meal Preparation and Grocery shopping Medication Management Personal Assistance Respite Care Self-managed Home Care Packages Under this model: You choose and engage your own service providers directly You have greater flexibility in selecting support workers that meet your specific needs and preferences You can potentially save on administration fees, typically ranging from 12-17% for self-managed packages compared to up to 35-50% for traditional provider-managed packages More of your package funds can be directed towards actual care and support services Getting Started Self-managed explained To self-manage, you must: Select an approved HCP provider that offers genuine self-management options Take responsibility for finding and coordinating your care team While self-management provides more control, it also requires more involvement in organising your care. The Australian Government still contributes the same subsidy amount, which is paid to your chosen provider. You remain responsible for any applicable fees and working within your overall package budget. Aged Care Ambassadors are currently in the process of registration with the Aged Care Commission. If you're self-managing your Home Care Package, we can provide support workers for you right away. Contact us to learn how we can meet your care needs immediately Getting Started Sedia untuk menyambung? Hubungi Duta Penjagaan Warga Emas hari ini untuk memulakan perjalanan bermakna anda bagi sokongan penjagaan warga emas. Mulakan

Aged Care Ambassadors support elderly people on the Sunshine Coast, Queensland, living successful, engaged, and meaningful lives in the community and at home. We offer comprehensive In-Home and Senior Care services, ensuring access to in-home support to help individuals stay connected and remain where their heart is. Terma dan Syarat Welcome to Aged Care Ambassadors. These terms and conditions outline the rules and regulations for the use of our website, located at [Website URL]. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use the Aged Care Ambassadors' website if you do not accept all of the terms and conditions stated on this page. 1. Introduction Aged Care Ambassadors (referred to as "we", "us", or "our") provide information, resources, and services related to aged care. The following terms and conditions govern your use of our website. 2. Intellectual Property Rights Unless otherwise stated, Aged Care Ambassadors and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from https://www.agedcareambassadors.com.au/ for your personal use, subject to restrictions set in these terms and conditions. You must not: Republish material from this website without prior written consent. Sell, rent, or sub-license material from this website. Reproduce, duplicate, or copy material from this website for commercial purposes. Redistribute content from this website unless the content is specifically made for redistribution. 3. User Content In these terms and conditions, "your user content 4. User Content 4.1 Submission of Content: You may submit content, including but not limited to text, images, and other materials (collectively, "User Content"), to the website. By submitting User Content, you grant Aged Care Ambassadors a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media. 4.2 Responsibility for Content: You are solely responsible for the User Content you submit. You represent and warrant that you own or have the necessary rights to submit the User Content and that it does not violate any third-party rights, including intellectual property rights privacy rights, or any applicable laws. 4.3 Prohibited Content: You agree not to submit any User Content that is unlawful, defamatory, libelous, harassing, threatening, abusive, obscene, vulgar, pornographic, harmful, or otherwise objectionable. Aged Care Ambassadors reserves the right, but is not obligated, to remove any User Content that violates these Terms or is otherwise inappropriate. 5. Intellectual Property All content on this website, including text, graphics, logos, images, and software, is the property of Aged Care Ambassadors or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission. 6. Disclaimer of Warranties This website is provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Aged Care Ambassadors does not warrant that the website will be uninterrupted or error-free, that defects will be corrected, or that the website is free of viruses or other harmful components. 7. Limitation of Liability To the fullest extent permitted by law, Aged Care Ambassadors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the website, even if we have been advised of the possibility of such damages. 8. Indemnification You agree to indemnify, defend, and hold harmless Aged Care Ambassadors, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of the website or your violation of these Terms. 9. Governing Law These Terms shall be governed by and construed by the laws of Australia, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved exclusively in the state or federal courts located in Australia. 10. Contact Information If you have any questions or concerns about these Terms, please contact us at: info@agedcareambassadors.com.au Phone: 07 5449 1602 By using the Aged Care Ambassadors website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.