Search Results

Pricing Excellents soins et tranquillité d'esprit Support Steps Soins et tarifs Service Evening Saturday Sunday Public Holiday Meal prep and grocery shopping $72.00 $92.00 $118.00 Personal Care 1 Hour $72.00 $92.00 $118.00 POA Administration tasks $72.00 - - - Medication management $72.00 $92.00 $118.00 Personal Care 30 mins $46.00 $59.00 $76.00 $135.00 Social and Community Support $72.00 $92.00 $118.00 $135.00 In Home Respite $72.00 $92.00 $118.00 Cleaning and Household Tasks $72.00 $92.00 $118.00 Gardening - - - - Spring cleaning Consultations 30 mins - - - - Nursing - - - Our hours are Weekdays 6 am to 8 pm and Weekends 8 pm to 6 am Terms and conditions En vigueur à compter du 1er juillet 2024 Les services sont exemptés de TPS La durée minimale du service est de 30 minutes, suivie de tranches de 15 minutes par la suite. Les services de soins directs de 30 minutes sont facturés à 65 % du taux horaire Nuitée : service de nuit de 12 heures de 18 h à 6 h et comprenant une période de garde active de 18 h à 22 h et une période d'inactivité de 22 h à 6 h. Jusqu'à 2 heures de garde peuvent être fournies pendant la période d'inactivité si nécessaire. Prêt à vous connecter ? Appelez Aged Care Ambassadors dès aujourd'hui pour commencer votre parcours significatif vers le soutien aux soins aux personnes âgées. Commencer

Nous pensons que des liens solides sont essentiels. Les ambassadeurs des soins aux personnes âgées aident les personnes à vivre une vie réussie, engagée et significative dans la communauté et à la maison. Nous offrons des services complets de soins aux personnes âgées, garantissant l'accès à un soutien à domicile pour aider les personnes à rester connectées et à rester là où se trouve leur cœur. View Packages Contactez-nous Why use Aged Care Ambassadors? Nous croyons en l'importance des liens avec les gens. Avez-vous entendu parler des zones bleues ? Il s’agit de zones géographiques où les gens vivent des vies exceptionnellement longues et saines. Les facteurs clés incluent le mode de vie, l’alimentation, la santé physique, l’environnement, les relations sociales et le but. En tant qu'organisation fondée et détenue par d'anciens vétérans, nous comprenons l'importance du lien et de l'appartenance. Nous nous engageons à vous assurer de recevoir le soutien et les soins significatifs dont vous avez besoin pour vivre votre meilleure vie. Forfait de soins à domicile Les forfaits de soins à domicile sont conçus pour rendre les soins à domicile accessibles. Le programme financé par le gouvernement permet aux Australiens âgés éligibles de continuer à vivre chez eux de manière autonome en recevant une gamme de services de soins à domicile en fonction de leurs besoins évalués. Si vous avez plus de 65 ans et que vous avez besoin d'une aide supplémentaire à domicile, vous pouvez demander un forfait de soins à domicile en demandant une évaluation auprès de l'organisme gouvernemental My Aged Care. Apply Now Nos services Notre gamme de services est conçue pour répondre à vos besoins et préférences individuels. Nous sommes assurés par une équipe d'experts. Parlez à l'un des membres de notre équipe pour en savoir plus sur la manière dont nous pouvons vous aider. 24 Hour Care Cleaning and Household Tasks Administration Community Involvement Companionship Gardening Staying Active Meal Preparation and Groceries Medication Management Personal Assistance Respite Care Social Support & Outings L'équipe d'Aged Care Ambassadors offre un soutien social exceptionnel, des services administratifs, des courses alimentaires et tout autre soutien ménager. Ils sont fiables, amicaux et dignes de confiance, ce qui garantit que je reçois le plus haut niveau de soins et de soutien. Valma T - Paradis du Pacifique, Sunshine Coast Prêt à vous connecter ? Appelez Aged Care Ambassadors dès aujourd'hui pour commencer votre parcours significatif vers le soutien aux soins aux personnes âgées. Commencer

politique de confidentialité Privacy This privacy notice provides you with details of how we collect and process your personal data through your use of our site agedcareambassadors.com.au including any information you may provide through our site when you purchase a product or service, sign up for our newsletter or take part in a prize draw or competition. By providing us with your data, you warrant to us that you are over 13 years of age. Aged Care Ambassadors is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice). Contact Details Our full details are: Full name of legal entity: Aged Care Ambassadors Email address: info@agedcareambassadors.com.au If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( www.ico.org.uk ). We would be grateful if you would contact us first if you have a complaint so that we can try to resolve it for you. It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at infoexeevents.co.uk 2. What data do we collect about you? Personal data means any information capable of identifying an individual. It does not include anonymised data. We may process certain types of personal data about you as follows: Identity Data may include your first name, last name, username, title, date of birth, and gender. Contact Data may include your billing address, delivery address, email address, and telephone numbers. Financial Data may include your bank account and payment card details. Transaction Data may include details about payments between us and other details of purchases made by you. Technical Data may include your login data, internet protocol addresses, browser type, and version, browser plug-in types and versions, time zone setting and location, operating system and platform, and other technology on the devices you use to access this site. Profile Data may include your interests, preferences, feedback, and survey responses. Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties' communication preferences. We may also process Aggregated Data from your personal data but this data does not reveal your identity and as such in itself is not personal data. An example of this is when we review your Usage Data to work out the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data. Sensitive Data We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. We do not collect any information about criminal convictions and offenses. Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time. 3. How we collect your personal data We collect data about you through a variety of different methods including: Direct interactions: You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email, or otherwise, including when you: order our products or services; to start up a business relationship and business development inquiry subscribe to our service or publications; request resources or marketing be sent to you; enter a competition, prize draw, promotion or survey; or give us feedback. Automated technologies or interactions: As you use our site, we may automatically collect Technical Data about your equipment, browsing actions, and usage patterns. We collect this data by using cookies, server logs, and similar technologies. We may also receive Technical Data about you if you visit other websites that use our cookies. Please see our cookie policy at agedcareambassadors.com.au/cookies for further details. Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below analytics providers such as Google based outside the EU; search information providers [such as [Linked In, Google] based [inside OR outside] the EU]. Identity and Contact Data from data brokers or aggregators [such as Electricalmarketing based [inside OR outside] the EU]. Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU. 4. How we use your personal data We will only use your personal data when legally permitted. The most common uses of your personal data are: Where we need to perform the contract between us. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Where we need to comply with a legal or regulatory obligation. Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing us at info@agedcareambassadors.com.au Purposes for processing your personal data Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant. We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please email us at infoexeevents.co.uk if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below. Purpose/ActivityType of dataLawful basis for processing To process and deliver your order including a. Identity b. ContactPerformance of a contract with you To process and deliver your order including: a. Manage payments, fees, and charges b. Collect and recover money owed to the USA. Identity b. Contact c. Financial d. Transaction e. Marketing and Communications. Performance of a contract with you b. Necessary for our legitimate interests to recover debts owed to us To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy. Identity b. Contact c. Profile d. Marketing and Communications. Performance of a contract with you b. Necessary to comply with a legal obligation c. Necessary for our legitimate interests to keep our records updated and to study how customers use our products/services To enable you to partake in a prize draw, or competition or complete a survey. Identity b. Contact c. Profile d. Usage e. Marketing and Communications. Necessary for our legitimate interests to study how customers use our products/services, develop them, and grow our business To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data)a. Identity b. Contact c. Technical. Necessary for our legitimate interests in running our business, provision of administration and IT services, and network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise b. Necessary to comply with a legal obligation To deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising. Identity b. Contact c. Profile d. Usage e. Marketing and Communications f. TechnicalNecessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business, and to inform our marketing strategy To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences. Identity b. UsageNecessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business, and to inform our marketing strategy Marketing communications You will receive marketing communications from us if you have: requested information from us purchased goods or services from us; or if you provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications; and in each case, you have not opted out of receiving that marketing. We will get your express opt-in consent before we share your personal data with any third party for marketing purposes. You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you OR by emailing us at info@agedcareambassadors.com.au at any time Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience, or other transactions. Change of purpose We will only use your data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to find out more about how the processing for the new purpose is compatible with the original purpose, please email us at info@agedcareambassadors.com.au If we need to use your data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing. We may process your data without your knowledge or consent where this is required or permitted by law. 5. Disclosures of your data We may have to share your data with the parties set out below for the purposes set out in the table in paragraph 4 above: Other companies in our group provide IT and system administration services and undertake leadership reporting. Service providers who provide IT and system administration services. Professional advisers including lawyers, bankers, auditors, and insurers provide consultancy, banking, legal, insurance, and accounting services. HM Revenue & Customs, regulators, and other authorities based in the United Kingdom and other relevant jurisdictions require reporting of processing activities in certain circumstances. Talent, Celebrity, and Marketing agencies Third parties to whom we sell, transfer or merge parts of our business or our assets. We require all third parties to whom we transfer your data to respect the security of your data and to treat it by the law. We only allow such third parties to process your data for specified purposes and by our instructions. 6. International transfers We share your data within our group of companies which involves transferring your data outside the European Economic Area (EEA).] Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria. Many of our third-party service providers are based outside the European Economic Area (EEA) so their processing of your data will involve a transfer of data outside the EEA. Whenever we transfer your data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented: We will only transfer your data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time. Please email us at info@exeevents.co.uk if you want further information on the specific mechanism used by us when transferring your data out of the EEA. 7. Data security We have put in place appropriate security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your data to those employees, agents, contractors, and other third parties who have a business need to know such data. They will only process your data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 8. Data retention We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements. By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax purposes. In some circumstances you can ask us to delete your data: see below for further information. In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. 9. Your legal rights Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to: Request access to your personal data. Request correction of your personal data. Request the erasure of your personal data. Object to processing of your personal data. Request restriction of processing your personal data. Request transfer of your personal data. Right, to withdraw consent. You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ If you wish to exercise any of the rights set out above, please email us at info@agedcareambassadors.com.au You will not have to pay a fee to access your data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information about your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated. 10. Third-Party Links This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. 11. Cookies You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see info@agedcareambassadors.com.au

Cookies Introduction Bienvenue sur le site Web des Ambassadeurs des soins aux personnes âgées. Cette politique relative aux cookies explique ce que sont les cookies, comment nous les utilisons et vos choix concernant leur utilisation. En continuant à utiliser notre site Web, vous consentez à notre utilisation des cookies par cette politique. Que sont les cookies ? Les cookies sont de petits fichiers texte stockés sur votre appareil (ordinateur, smartphone, tablette) lorsque vous visitez des sites Web. Ils aident les sites Web à mémoriser des informations sur votre visite, ce qui rend le site plus utile pour vous. Les cookies peuvent être des cookies « persistants » ou « de session ». Les cookies persistants restent sur votre appareil pendant une période définie ou jusqu'à ce que vous les supprimiez, tandis que les cookies de session sont supprimés lorsque vous fermez votre navigateur. Comment nous utilisons les cookies Aged Care Ambassadors utilise des cookies pour améliorer votre expérience sur notre site Web. Les cookies nous aident à comprendre comment vous utilisez notre site et nous permettent d'améliorer nos services. Les types de cookies que nous utilisons comprennent : Cookies essentiels : Ces cookies sont nécessaires au bon fonctionnement du site. Ils vous permettent de naviguer sur notre site et d'utiliser ses fonctionnalités, comme l'accès aux zones sécurisées. Cookies de performance : ces cookies collectent des informations sur la manière dont vous utilisez notre site Internet, comme les pages que vous consultez le plus souvent. Ces données nous aident à améliorer la fonctionnalité du site Internet et l'expérience utilisateur. Cookies fonctionnels : ces cookies permettent au site Web de mémoriser les choix que vous faites, tels que vos préférences linguistiques ou la région dans laquelle vous vous trouvez, offrant ainsi une expérience plus personnalisée. Cookies d'analyse : nous utilisons ces cookies pour recueillir des informations statistiques sur nos visiteurs. Ces données nous aident à comprendre comment les utilisateurs interagissent avec notre site et où nous pouvons apporter des améliorations. Cookies tiers Nous pouvons également utiliser des cookies tiers fournis par des partenaires de confiance. Ces cookies sont utilisés à des fins d'analyse pour suivre et mesurer l'utilisation de notre site, nous permettant ainsi de continuer à produire du contenu attrayant. Les cookies tiers sont soumis aux politiques de confidentialité des fournisseurs respectifs. Gestion des cookies Vous avez le droit d'accepter ou de refuser les cookies. La plupart des navigateurs Web acceptent automatiquement les cookies, mais vous pouvez généralement modifier les paramètres de votre navigateur pour refuser les cookies si vous le préférez. Veuillez noter que la désactivation des cookies peut affecter la fonctionnalité de notre site Web et votre capacité à utiliser certaines fonctionnalités. Modifications apportées à cette politique Nous sommes susceptibles de mettre à jour cette politique relative aux cookies de temps à autre afin de refléter les changements dans nos pratiques ou pour d'autres raisons opérationnelles, juridiques ou réglementaires. Nous vous encourageons à consulter régulièrement cette politique pour rester informé de notre utilisation des cookies. Contactez-nous Si vous avez des questions ou des préoccupations concernant notre politique en matière de cookies, veuillez nous contacter à l'adresse suivante : Ambassadeurs des soins aux personnes âgées Courriel : info@agedcareambassadors.com.au Téléphone : 0412392340 Adresse: Unité 3/12 rue Grebe, Plage de Peregian QLD 4573 Merci d'avoir visité Aged Care Ambassadors. Votre vie privée est importante pour nous et nous nous engageons à protéger vos informations personnelles tout en vous offrant une expérience en ligne enrichissante.

Commentaires et plaintes At Aged Care Ambassadors, we strive to deliver the best service possible. We also take feedback and complaints very seriously and are always welcome to hear your thoughts and feedback to ensure we can continue to provide the finest care possible. Comment soumettre vos commentaires Appelez-nous 0412392340 Du lundi au vendredi de 8h à 16h Complete online Soumettre un formulaire en ligne Envoyez-nous un e-mail info@agedcareambassadors.com.au Feedback and Complaints Enquiry *Details of my compliment, complaint or feedback *Your first name Your date of birth Enter Your Phone Number *Your surname Enter Your Email Address Send Message Thank You for Reaching Out! Si vous remplissez ce formulaire au nom d'un client d'Aged Care Ambassadors, veuillez compléter les champs ci-dessous : *Your first name *Your surname Your date of birth Send Message Thank You for Reaching Out!

Faire une recommandation Appelez Aged Care Ambassadors dès aujourd'hui pour commencer votre parcours significatif vers le soutien aux soins aux personnes âgées. Prénom* Nom de famille* E-mail* Téléphone Nom de l'organisation* Titre d'emploi Nom du client* Numéro de téléphone du client* Code postal des membres Adresse du client Type de support Veuillez sélectionner Informations Complémentaires Veuillez fournir des informations supplémentaires sur les supports requis. Appliquer Vous préférez parler à quelqu'un ? Appelez-nous au 0435 615 132

Colis de soins Tranquillité d'esprit Les forfaits de soins à domicile sont un excellent moyen de conserver son indépendance et de profiter de la tranquillité d'esprit. Ces forfaits fournissent des fonds qui peuvent être utilisés pour l'aide quotidienne comme le ménage, le jardinage et les soins personnels. Ils offrent également un soutien communautaire, notamment des transports et des services sociaux. Si vous avez plus de 65 ans (ou 50 ans pour les aborigènes ou les insulaires du détroit de Torres), si vous avez besoin d'un peu d'aide pour les tâches quotidiennes et si vous avez une carte Medicare, vous pouvez demander un forfait de soins à domicile. Voir les forfaits L'application est facile Pour savoir si vous êtes admissible à une aide aux soins, suivez nos 4 étapes simples. 01 Appelez My Aged Care au 1800 200 422 Appelez-nous pour une évaluation complète, qui est effectuée par l'équipe/service d'évaluation des soins aux personnes âgées (ACAT/ACAS). Assurez-vous d'avoir votre carte Medicare à portée de main. Si vous appelez au nom de quelqu'un, cette personne devra être avec vous pour donner son consentement verbal avant que vous puissiez parler en son nom. 02 Complétez l’évaluation complète. Un évaluateur de l'ACAT vous rendra visite à votre domicile et vous posera une série de questions pour l'aider à comprendre votre situation actuelle. Il est judicieux de vous préparer à ces questions : dressez la liste de toutes les choses qui vous posent problème et qui vous paraissent difficiles. N'essayez pas de vous mettre en valeur, parlez honnêtement de vos besoins afin d'obtenir l'aide que vous méritez. De plus, si vous recevez un soutien informel, par exemple de la part de membres de votre famille, notez ce que vous ne pourriez pas faire s'ils n'étaient pas là pour vous aider. 03 You'll receive a letter from My Aged Care with the results of your Assessment. After the comprehensive assessment, the level of funding for your package will be determined. Packages are allocated based on a national priority system. You’ll be notified of your funding level via a letter in the mail. Keep in mind that funding can take 3-6 months to come through. You may also have been approved for Residential Respite, or an Aged Care Home – you don’t need to use these services, but they’re there if you need them. If you need care straight away, ask My Aged Care about other government subsidies you can access while you wait. 04 Attendez la mission ! Si votre demande de forfait de soins à domicile est approuvée, la dernière étape consiste à attendre que votre financement vous soit attribué. Ce délai d'attente peut être assez long, surtout si votre demande de forfait de niveau 3 ou 4 a été approuvée. Une fois votre demande attribuée, vous recevrez une lettre de My Aged Care vous en informant. Cette lettre contient votre code de référence unique, dont le prestataire que vous avez choisi aura besoin pour commencer à vous fournir les services. Niveaux des colis de soins Niveau 1 Emballer Besoins de soins de base. environ 10 589 $ Niveau 2 Emballer Besoins de soins de faible niveau environ 18 622 $ Level 3 Package Beaucoup d'aide. environ 40 530 $ Niveau 4 Emballer Soins dédiés. environ 61 440 $ Prêt à vous connecter ? Appelez Aged Care Ambassadors dès aujourd'hui pour commencer votre parcours significatif vers le soutien aux soins aux personnes âgées. Commencer

Questions fréquemment posées Q. À quoi puis-je utiliser mon forfait de soins à domicile ? A Home Care Package can be used for a variety of services such as cleaning, nursing services and social support. You can learn more about what your Home Care Package covers by visiting my Aged Care at www.myagedcare.gov.au Q. Comment puis-je postuler ? vous pouvez demander un forfait de soins à domicile, vous devrez vous inscrire auprès de My Aged Care en appelant le 1800 200 422 ou en vous inscrivant en ligne. Q. Dois-je faire une évaluation des revenus pour obtenir un forfait de soins à domicile ? Oui, l’équipe d’évaluation des soins aux personnes âgées (ACAT) effectuera une évaluation à domicile pour déterminer votre éligibilité et votre niveau de soins. Q. Qu'est-ce qui n'est pas couvert par un forfait de soins à domicile ? Les forfaits de soins à domicile couvrent une large gamme de services, mais certains ne sont pas couverts par un forfait de soins à domicile. Parmi les exemples de services non éligibles, on peut citer : le paiement d'un prêt immobilier ou d'un logement, les voyages et les vacances, les services couverts par Medicare, les médicaments, les modifications du domicile qui ne correspondent pas à vos besoins en matière de soins et les activités de divertissement. Q. Comment fonctionne un forfait de soins à domicile ? A Home Care Package is a pool of Federal Government funds that is allocated to older Australians who may require some additional care at home. Q. Comment puis-je savoir de combien de financement je dispose ? Le financement est déterminé par le niveau de votre forfait de soins à domicile qui vous sera attribué après votre évaluation. Les niveaux vont de 1 à 4 et le financement est attribué en fonction du niveau de soins requis. Q. Suis-je admissible à un forfait de soins à domicile ? You can receive a Home Care Package if you need occasional assistance with everyday tasks, you're over the age of 65 (50 years or older for Aboriginal or Torres Strait Islander people) and have a Medicare card. Prêt à vous connecter ? Appelez Aged Care Ambassadors dès aujourd'hui pour commencer votre parcours significatif vers le soutien aux soins aux personnes âgées. Commencer

Accessibilité Accessibility statement for agedcareambassadors.com.au This accessibility statement applies to agedcareambassadors.com.au . This website is run by Aged Care Ambassadors. We want as many people as possible to be able to use this website. For example, that means you should be able to: change colours, contrast levels, and fonts zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver) We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability. How accessible is this website is We know some parts of this website are not fully accessible: the text will not reflow in a single column when you change the size of the browser window you cannot modify the line height or spacing of the text most older PDF documents are not fully accessible to screen reader software live video streams do not have captions some of our online forms are difficult to navigate using just a keyboard you cannot skip to the main content when using a screen reader there’s a limit to how far you can magnify the map on our ‘Contact Us page. Feedback and contact information If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille: email info@agedcareambassadors.com.au We’ll consider your request and get back to you in 7 working days. Reporting accessibility problems with this website We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: info@agedcareambassadors.com.au Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re unhappy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). Technical information about this website’s accessibility Aged Care Ambassadors is committed to making its website accessible, by the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website complies with the Web Content Accessibility Guidelines version 2.1 AA standard. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Non-compliance with the accessibility regulations Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by July 2024. When we publish new content we’ll make sure our use of images meets accessibility standards. Navigation and accessing information There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content. Users can’t change text size without some of the content overlapping. Disproportionate burden This statement was prepared on [31/06/24]. It was last reviewed on [29/07/24]. This website was last tested on [07/08/24]. The test was carried out by [agedcareambassadors.com.au]. We used this approach to decide on a sample of pages to test agedcareambassadors.com.au

Termes et conditions Welcome to Aged Care Ambassadors. These terms and conditions outline the rules and regulations for the use of our website, located at [Website URL]. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use the Aged Care Ambassadors' website if you do not accept all of the terms and conditions stated on this page. 1. Introduction Aged Care Ambassadors (referred to as "we", "us", or "our") provide information, resources, and services related to aged care. The following terms and conditions govern your use of our website. 2. Intellectual Property Rights Unless otherwise stated, Aged Care Ambassadors and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from https://www.agedcareambassadors.com.au/ for your personal use, subject to restrictions set in these terms and conditions. You must not: Republish material from this website without prior written consent. Sell, rent, or sub-license material from this website. Reproduce, duplicate, or copy material from this website for commercial purposes. Redistribute content from this website unless the content is specifically made for redistribution. 3. User Content In these terms and conditions, "your user content 4. User Content 4.1 Submission of Content: You may submit content, including but not limited to text, images, and other materials (collectively, "User Content"), to the website. By submitting User Content, you grant Aged Care Ambassadors a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media. 4.2 Responsibility for Content: You are solely responsible for the User Content you submit. You represent and warrant that you own or have the necessary rights to submit the User Content and that it does not violate any third-party rights, including intellectual property rights privacy rights, or any applicable laws. 4.3 Prohibited Content: You agree not to submit any User Content that is unlawful, defamatory, libelous, harassing, threatening, abusive, obscene, vulgar, pornographic, harmful, or otherwise objectionable. Aged Care Ambassadors reserves the right, but is not obligated, to remove any User Content that violates these Terms or is otherwise inappropriate. 5. Intellectual Property All content on this website, including text, graphics, logos, images, and software, is the property of Aged Care Ambassadors or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission. 6. Disclaimer of Warranties This website is provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Aged Care Ambassadors does not warrant that the website will be uninterrupted or error-free, that defects will be corrected, or that the website is free of viruses or other harmful components. 7. Limitation of Liability To the fullest extent permitted by law, Aged Care Ambassadors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the website, even if we have been advised of the possibility of such damages. 8. Indemnification You agree to indemnify, defend, and hold harmless Aged Care Ambassadors, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of the website or your violation of these Terms. 9. Governing Law These Terms shall be governed by and construed by the laws of Australia, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved exclusively in the state or federal courts located in Australia. 10. Contact Information If you have any questions or concerns about these Terms, please contact us at: Aged Care Ambassadors [Unit 3/12 Grebe St, Peregian Beach QLD 4573] Phone: [0412392340 ] By using the Aged Care Ambassadors website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Our Services Notre équipe locale et sympathique peut vous fournir les supports suivants Notre approche est ancrée dans la compassion, garantissant que chaque interaction respecte les besoins uniques de chaque individu. Nous reconnaissons que chacun a des préférences et des exigences distinctes, c'est pourquoi nous adaptons nos services en conséquence pour créer un environnement favorable et stimulant. En mettant l'accent sur les soins holistiques, nous visons à améliorer la qualité de vie de nos clients grâce à un soutien physique, émotionnel et social, les aidant à vivre dans la dignité et l'indépendance. Appuyez sur le service ci-dessous pour en savoir un peu plus. Lessive Nettoyage et tâches ménagères Administration Implication communautaire Camaraderie Jardinage Rester actif Préparation des repas et épicerie Gestion des médicaments Assistance personnelle Soins de relève Soutien social et sorties Prêt à vous connecter ? Appelez Aged Care Ambassadors dès aujourd'hui pour commencer votre parcours significatif vers le soutien aux soins aux personnes âgées. Commencer

À propos de nous Notre mission, notre vision et nos valeurs Mission Les AMBASSADEURS DES SOINS AUX PERSONNES ÂGÉES (ACA) cherchent à fournir aux personnes dans le besoin des services de soins centrés sur la personne, de valeur, de qualité, attentionnés et flexibles, afin que les gens puissent continuer à vivre à la maison. Nous nous efforcerons de fournir un environnement dans lequel notre équipe de direction et de soins est encouragée à continuer d’apprendre et de développer des compétences professionnelles et une croissance personnelle. Conseil d'administration Avec plus de 40 ans d'expérience combinée. Chez Aged Care Ambassadors (ACA), notre conseil d'administration apporte une richesse d'expertise et des expériences diverses, parfaitement adaptées pour soutenir nos anciens combattants et nos clients des soins aux personnes âgées avec des soins personnalisés. Avec plus de 40 ans d'expérience combinée dans les soins de santé et la gestion d'entreprise, notre équipe de direction offre un mélange unique d'expérience personnelle vécue dans le domaine du handicap, de la santé mentale et des soins aux personnes âgées. Le conseil d'administration de l'ACA s'engage à maintenir les normes de soins les plus élevées. Il se concentre sur la formation du personnel, la supervision, les évaluations, la planification des services individuels et le respect des droits des utilisateurs des services. Leur expérience et leur engagement combinés garantissent que nos clients reçoivent les meilleurs soins et le meilleur soutien possible, adaptés à leurs besoins uniques. Expérience Notre conseil d'administration est composé d'anciens combattants possédant une vaste expérience en gestion de projets, en gestion d'entreprise, en planification stratégique et en capacités opérationnelles. Cet ensemble de compétences diversifiées enrichit la capacité de notre équipe à fournir des soins et un soutien exceptionnels. En choisissant ACA, vous avez sélectionné un prestataire de soins local et personnalisé qui s'engage à soutenir les anciens combattants et les clients des soins aux personnes âgées avec compassion, respect et une expertise inégalée. Excellence, Respect et Loyauté Il est important d’adopter un comportement cohérent, d’utiliser des principes moraux et d’être digne de confiance, afin de garantir la fiabilité et le respect de tous. Employer du personnel expérimenté pour assurer la prestation d’un service de haute qualité. Favoriser des liens beaux et significatifs pour aider la communauté des personnes âgées à vivre une vie saine et épanouissante. Pour promouvoir l'apprentissage et le développement Prêt à vous connecter ? Appelez Aged Care Ambassadors dès aujourd'hui pour commencer votre parcours significatif vers le soutien aux soins aux personnes âgées. Commencer